Privacy Policy

Lekker Apps (Pty) Ltd
Effective Date: 02 March 2026
Last Updated: 10 May 2026

1. Introduction

Lekker Apps (Pty) Ltd (“Lekker Apps”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Delivery or service address
  • Account login information
  • Order and transaction details
  • Device, browser, and usage information

For suppliers (or prospective suppliers), we may also collect additional information for verification and compliance purposes, including:

  • Identity documentation
  • Proof of address
  • Banking or account verification information

Payment card details are processed securely by certified third-party payment providers. Lekker Apps does not store full card details.

3. How We Use Personal Information

We process personal information for the following purposes:

  • To process orders and transactions
  • To facilitate communication between customers and suppliers
  • To provide customer support
  • To improve our platforms and services
  • To comply with legal and regulatory obligations
  • To prevent fraud, abuse, and unauthorized transactions
  • To perform identity verification and onboarding checks where required

4. Sharing of Information

We may share personal information with:

  • Independent suppliers (for order fulfilment purposes)
  • Payment processors and financial service providers
  • Third-party service providers assisting in platform operations
  • Regulatory or law enforcement authorities where required by law

We do not sell personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, loss, misuse, or alteration.

While we take reasonable steps to protect personal data, no system can be guaranteed to be completely secure.

6. Data Retention

Personal information is retained only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, regulatory, or reporting requirements
  • Resolve disputes and enforce agreements

7. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Access your personal information
  • Request correction or updating of inaccurate information
  • Request deletion of personal information, subject to legal limitations
  • Object to the processing of your personal information
  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided below.

8. Cookies and Tracking

Our platforms may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze platform usage
  • Improve performance and functionality

You may configure your browser settings to refuse cookies, although this may affect certain features of the platform.

9. Changes to This Policy

Lekker Apps reserves the right to update this Privacy Policy from time to time.

Any updates will be published on our website, and continued use of our platforms constitutes acceptance of the updated policy.

10. Related Policies

This Privacy Policy should be read together with our other policies:

11. Contact Information

Lekker Apps (Pty) Ltd
Cape Town, Western Cape, South Africa
Email: admin@lekkerapps.co.za

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